- Posts: 523
- Joined: Wed Aug 22, 2012 1:35 pm
Thu Apr 30, 2015 4:28 pm
Hey guys,
Obviously by now everyone is aware that we had a server issue last night that first, started playing Wednesday night's games prematurely and then second, caused problems with all new game recap stories. Any unofficial results displaying from the early games were canceled and removed from the website. All leagues were restored back to their correct state.
After a delay until this morning, we have played Wednesday night's games which have finished playing by noon ET. For the time being, we've turned off all new game recap stories. We'll be working hard to restore them as soon as possible.
We'll continue running games without the game stories for now so games will run tonight at the usual time. Although the game results are running fine and without any problems, if you do notice something that may be an issue please let us know and we'll investigate. Some people have been reporting that card images are not always displaying. If that is happening for you, please let us know along with what browser you are using and what steps you took directly before the card image issue. We sincerely apologize for the delay and any confusion this caused.
To some more exciting news, 5 users have won a free credit from our April Lottery!
cnbassman
glanny
Ballbuster
jsam9801
gbrookes
That's all I have for this week. As always, if anyone has any questions please e-mail us at onlinegamesupport@strat-o-matic.com. That includes if anyone sees any potential issues that I had mentioned above. Talk to everyone next Thursday!
-John
Obviously by now everyone is aware that we had a server issue last night that first, started playing Wednesday night's games prematurely and then second, caused problems with all new game recap stories. Any unofficial results displaying from the early games were canceled and removed from the website. All leagues were restored back to their correct state.
After a delay until this morning, we have played Wednesday night's games which have finished playing by noon ET. For the time being, we've turned off all new game recap stories. We'll be working hard to restore them as soon as possible.
We'll continue running games without the game stories for now so games will run tonight at the usual time. Although the game results are running fine and without any problems, if you do notice something that may be an issue please let us know and we'll investigate. Some people have been reporting that card images are not always displaying. If that is happening for you, please let us know along with what browser you are using and what steps you took directly before the card image issue. We sincerely apologize for the delay and any confusion this caused.
To some more exciting news, 5 users have won a free credit from our April Lottery!
cnbassman
glanny
Ballbuster
jsam9801
gbrookes
That's all I have for this week. As always, if anyone has any questions please e-mail us at onlinegamesupport@strat-o-matic.com. That includes if anyone sees any potential issues that I had mentioned above. Talk to everyone next Thursday!
-John