SOM Game Engine sabotaged my line-up for Game 7

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Muadib1950

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SOM Game Engine sabotaged my line-up for Game 7

PostSat Sep 21, 2019 9:24 pm

Friends at SOM,
Your Game Engine moved one of my best hitters to the #8 spot in my non-DH Game 7 Semifinal Playoff game last night. This is NOT FUNNY any more. We and you have had YEARS and YEARS to get basic things to operate properly. My line-up list was violated at the worst possible time to do it. Why?
Jon
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STEVE F

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Re: SOM Game Engine sabotaged my line-up for Game 7

PostSat Sep 21, 2019 10:00 pm

send an email to support. Posting here will do no good, as SOM does not read these forums.
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Muadib1950

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Re: SOM Game Engine sabotaged my line-up for Game 7

PostSun Sep 22, 2019 8:23 pm

STEVE F wrote:send an email to support. Posting here will do no good, as SOM does not read these forums.

Thanx Steve. Definitely sending an eMail to SOM HQ at the top of the week tomorrow as you suggest. But how do you know they don't even read this column, as it's specifically designated for them to read & review?
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STEVE F

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Re: SOM Game Engine sabotaged my line-up for Game 7

PostSun Sep 22, 2019 9:34 pm

I think Garcia as much as admitted it a long time ago. The forums are just for the players. We could ask him, but you can't post on his thread either, and he's been AWOL for , what? Over a year now?

Anyway, I've always received quick response by emailing support. Sometimes it takes a couple days , sometimes same day. I get the feeling that they are very short staffed, perhaps it's all they can do just to keep up with answering emails.
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Muadib1950

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Re: SOM Game Engine sabotaged my line-up for Game 7

PostTue Sep 24, 2019 4:00 pm

STEVE F wrote:I think Garcia as much as admitted it a long time ago. The forums are just for the players. We could ask him, but you can't post on his thread either, and he's been AWOL for , what? Over a year now?

Anyway, I've always received quick response by emailing support. Sometimes it takes a couple days , sometimes same day. I get the feeling that they are very short staffed, perhaps it's all they can do just to keep up with answering emails.


Sigh :|
Looks like you were correct, Steve. Crickets & Silence from "On High" here. I am grateful for this site and all it has to offer, but their first priorities have to be selling teams and product quality, and I guess those do get in the way of one another at times. OTOH, if there is a software glitch related to line-ups that jerks a top-4 hitter to the bottom of the order, surely someone might want to fix it. Sending the Inquiry to Support, which I call Strat HQ. Will report any news I learn herein as it looks like the employees do not. -Jon

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